Protect the people who trust you — before they know they need it.
KnowScam is a white-label scam-protection app you offer your customers or members under your own brand. It scores suspicious messages, verifies who they’re talking to, connects them to live help, and keeps them ahead of new tactics.
Why
- Sender doesn’t match the bank it names
- Link leads to a look-alike login page
Source: FTC Consumer Sentinel Network Data Book 2024
One engine. Four pillars.
Every pillar runs on the same KnowScam engine and one Scam Score™ across email, text, and more — so customers get one consistent answer, not four disconnected tools.
Scan&Score™
Scores a forwarded message, image, or link for scam risk — and explains why — before your customer responds.
IDeveryone™
Verifies who someone is really talking to, not just what that person is telling them.
Scam Hotline™
Connects a worried customer to a live specialist the moment something feels wrong.
Scam Education™
Explains the latest scam tactics, so customers recognize the next one themselves.
Under the hood
- Patent-pending AI trained on evolving scam patterns
- A 0–100 score anyone can act on
- Plain-language next steps with every score
- Delivered under your brand, not ours
Offered by partners. Used by the people they serve.
PARTNERS WHO OFFER IT
Banks & credit unions
Catch the scams draining customer and member deposits — before the transfer goes out.
Telecom & wireless carriers
Stop smishing and robotext scams that travel over your own network.
Insurance carriers
Protect policyholders from scams that target claims, payouts, and personal information.
Retailers, fintechs & marketplaces
Stop delivery, refund, and account-takeover scams before they wear down trust in your brand.
PEOPLE IT PROTECTS
Meeting someone new online
Dating, marketplaces, social — KnowScam checks whether a new contact is who they say they are.
A message that feels almost right
“Your bank,” “the delivery service,” “a friend in trouble” — scored before they click, reply, or pay.
Protecting a parent or family member
Older adults are a top target, and often the least likely to ask for a second opinion.
Already worried they’re in one
Live agents step in before the damage is done, not just after.
What partners get out of it
One app, not five
Detection, verification, recovery, and education in one white-labeled app — no stitching together point solutions.
Fewer support calls
Customers check a suspicious message themselves instead of calling your team to ask.
Trust with your name on it
A visible, branded protection feature that sets you apart from competitors.
A clear duty-of-care answer
A concrete way to meet duty-of-care expectations, especially for older and vulnerable customers.
Why organizations trust Scamnetic
Recognized industry-wide
Founding cybersecurity partner of Scam.org, the AI-powered anti-scam platform launched by the Global Anti-Scam Alliance (GASA) in partnership with OpenAI.
Security you can point to
A SOC 2-aligned compliance program, continuously monitored through Vanta, gives procurement teams an auditable security posture.
Built by people who’ve done this before
Advisors include former U.S. Secret Service Cyber Division leadership, including Matt O’Neill, and financial-industry fraud executives Troy Leach and Donna Turner.
Questions partners ask us
What is KnowScam?
KnowScam is Scamnetic's all-in-one, white-label scam-protection app. It bundles four capabilities — message scanning (Scan&Score™), identity verification (IDeveryone™), live recovery support (Scam Hotline™), and ongoing education (Scam Education™) — into one product that a partner organization offers its own customers or members under its own brand.
Who is KnowScam actually for — is this a consumer app we download ourselves?
No. KnowScam is B2B2C: Scamnetic sells it to organizations — banks, credit unions, wireless carriers, insurers, membership organizations, and retailers — who then offer it (white-labeled, under their own brand) to their customers or members. The organization is the buyer; its customers are the ones who use it day to day.
Why would we offer this instead of just publishing scam-awareness content?
Awareness content tells people to “be careful.” It doesn't help at 9pm when a specific, convincing scam text just landed on someone's phone. KnowScam is what you offer instead of, or alongside, that content: a real-time, evidence-backed answer in the moment someone actually needs it, not another warning to remember later.
What are the “Four Pillars”?
- Scan&Score™ — scores a forwarded message, image, or link for scam risk and explains why.
- IDeveryone™ — verifies who someone is really talking to.
- Scam Hotline™ — connects a worried customer to a live agent.
- Scam Education™ — keeps customers current on the latest scam tactics.
They share one underlying engine, so a customer moving between them gets one consistent Scam Score™ and one consistent experience — not four disconnected tools.
Does our brand show up, or does it say “KnowScam” to our customers?
Your brand does. KnowScam is delivered white-labeled and co-branded inside the app or portal you already offer — your customers see your name, not “KnowScam” or “Scamnetic.”
What does our organization actually get out of offering this?
Fewer fraud losses to reimburse, fewer “was this a scam?” calls landing on your support team, a visible and brandable trust feature that differentiates you competitively, and a concrete answer to the duty-of-care expectations regulators and your own customers increasingly hold you to — particularly for older or more vulnerable members.
How does this relate to Scan&Score, Business Protection, and PayVerify — are these different products?
They’re one engine, packaged three ways depending on who’s being protected. KnowScam (with Scan&Score as one of its pillars) is the consumer-facing, B2B2C package. Business Protection is the same underlying engine turned inward, protecting the buying organization’s own payments and staff. PayVerify is the real-time payment- and identity-verification layer, sold mainly to banks, credit unions, and fintechs.
What's the evidence this problem is actually big enough to act on?
$12.5B was lost to consumer fraud in the US in 2024, up 25% from 2023, and 38% of people who reported a scam in 2024 actually lost money, up from 27% the year before (FTC, Consumer Sentinel Network Data Book, 2024).
Why should we trust Scamnetic with this?
Scamnetic is a founding cybersecurity partner of Scam.org, the anti-scam platform launched by the Global Anti-Scam Alliance in partnership with OpenAI. It runs a SOC 2-aligned compliance program, continuously monitored via Vanta. Its advisory board includes former U.S. Secret Service Cyber Division leadership and financial-industry fraud executives.
How do we get started?
Become a Partner, or talk to the team first if you want to scope integration and white-labeling before committing.