Your Security and Privacy and your Trust is our Priority

At Scamnetic, we’re committed to earning your trust by prioritizing your data and your privacy—every step of the way. This Trust Center provides comprehensive information regarding our Security, Privacy, Compliance, and Legal practices, along with access to additional related resources.

How We Earn Your Trust

At Scamnetic, protecting your data and earning your trust are foundational to everything we build. Our Trust Center provides clear visibility into our security, privacy, compliance, and legal practices, so customers and partners can confidently rely on Scamnetic to protect their operations.

Transparency isn’t optional – it’s essential.

Security

We implement industry-standard security controls designed to safeguard systems, communications and data.

Privacy

We respect and protect user privacy at every stage of data handling.

Compliance

We align its practices with applicable regulatory and compliance expectations relevant to fraud prevention and financial operations/

Cloud Security

Scamnetic follows industry standards regarding the use of third-party cloud solutions. Scamnetic leverages a Shared Responsibility Model and relies on proven methods like multifactor authentication (MFA)least privileged access (LPA)and the continuous monitoring of our cloud environments for misconfigurations, network segmentation, regular backups, automated patching, and security incidents.  

Scamnetic believes in protecting all sensitive information by using a multi-layered approach. This involves encrypting any sensitive data both at rest and in transit. Scamnetic relies on industry standard level encryption using a minimum of AES-256-bit encryption. 

Scamnetic provides access to its data and computer systems based on clientvendor, employee, and contractor needs and roles. Scamnetic follows the rule of Least Privileged Access (LPA), meaning only the minimum permissions needed to do the job or provide necessary access is allowed, and nothing more.  This helps keep things secure while also preventing any mistakes or misuse of systems.  

Scamnetic actively tracks its digital environments to quickly detect and respond to security threats or outages.  By continuously gathering and analyzing data on our systems, we can more easily identify any suspicious activities by comparing real-time events to our baseline system activities. This provides near instant alerts on threats or outages and allows us to respond more quickly to proactively remediate any situations or vulnerabilities. 

Scamnetic relies on an independent thirdparty cybersecurity firm to simulate real-world cyberattacks on our systems, networks, and apps. This allows us to proactively find and fix any potential vulnerabilities our internal team might otherwise miss The use of annual third-party penetration testing is also crucial to Scamnetic’s SOC 2 compliance and overall risk management framework 

Built for Protection

We believe in working with the security community to make Scamnetic even stronger. If you’ve found a vulnerability, we want to hear from you.

Vulnerability Disclosure Policy

At Scamnetic, we prioritize the security of our products and services. We believe in transparency and encourage the responsible disclosure of vulnerabilities and security concerns. We appreciate the efforts of security researchers and ethical hackers in helping us identify and mitigate risks to our users and systems. This policy outlines how we handle security vulnerabilities, the process for reporting them, and the expectations for researchers submitting vulnerabilities.

View Full Policy

Security Concerns?
[email protected]

Privacy You Can Count On

We are dedicated to personal data protection and user privacy. Our products and services are developed using a Privacy-by-Design approach, and we adhere to globally recognized privacy principles to ensure careful and respectful handling of your personal data.  

Principle based approach to privacy allows for easier compliance with US (State and Federal), European (GDPR/AI Act), and other international legal requirements.

Data Subject Rights

Data Minimization and Anonymization

Accountability

Transparent Data Use Policies

Key Legal agreements and supporting documents

We are committed to transparency in how we do business with our customers. Read our primary legal agreements and related documents that are tailored to Scamnetic’s offerings and practices.